RPA (Robotic Process Automation) is a software robot development tool that automates and standardizes repeated business operations. The technology reduces the need for human labor and produces an error-free working environment that can operate 24 hours a day, 7 days a week.

Our RPA team at Tifan Technology has a lot of expertise with flexible and scalable business models that aren’t bound to any one system. Rather, we choose the optimal technology for each of our client’s unique requirements. We offer end-to-end support, including evaluating, capturing, and integrating a result-oriented solution that saves time and money while improving accuracy and efficiency.

Why Choose Us?

Customer Service

RPA (Robotic Process Automation) improves customer service by reducing day-to-day tasks. Robots work faster than humans in gathering information and documents from various systems, processing and updating customer records. Implementing RPA also frees the employees from manual work, puts more emphasis on customer interaction, and improves customer satisfaction. Today’s customers are accustomed to quick responses and effective solutions, therefore 70% to 80% of rules-based processes can be automated.

Finance & Accounting

Banking and financial industry has grown exponentially in recent years with the implementation of technological advances that provide faster, safer and more reliable services. RPA in the banking sector is expected to reach $ 1.12 billion by 2025. RPA has been widely adopted in this sector to better organize and automate time-consuming banking operations. Internally, the challenge of maximizing efficiency and keeping costs as low as possible while maintaining maximum security is also increasing.

Sourcing & Procurement

HR & Payroll

Robotics Process Automation Benefits

Enhanced customer experience

Robots accelerate customer requests and manage customer feedback and satisfaction data through classifying incoming emails, automate sending SMS, emails, reminders and campaigns.

Focus on customer interaction

Eliminating repetitive day-to-day tasks from your employees, free up time interacting with your customers and serve more customers.

Increased speed and productivity

RPA speeds processes by consolidating data cycle when robots handle data in real-time and offer up-to-date information.

Improved data quality

Robots minimize the amount of human error and improve data quality and accuracy with error-free results.

Process transparency & standardization

RPA adds transparency to the process, recognizes exceptions, and harmonizes the process with the information.

Keeping up with compliance

Robots can automate legally mandatory reporting, (e.g. worktime reporting, finance reports, invoices, CRM data)

Higher cost savings​

With RPA, direct cost savings are realized immediately and the payback period for RPA investments is typically months.

Boost Scalability Opportunities

RPA offers flexibility to adapt what the moment demands in means of the type and the number of tasks needed for any given objective.

Services We Deal In

Tifan Technology is a digital marketing company that specializes in company branding, web design & development, creating digital campaigns for businesses across the UAE.