RPA (Robotic Process Automation) is a software robot development tool that automates and standardizes repeated business operations. The technology reduces the need for human labor and produces an error-free working environment that can operate 24 hours a day, 7 days a week.
Our RPA team at Tifan Technology has a lot of expertise with flexible and scalable business models that aren’t bound to any one system. Rather, we choose the optimal technology for each of our client’s unique requirements. We offer end-to-end support, including evaluating, capturing, and integrating a result-oriented solution that saves time and money while improving accuracy and efficiency.
Why Choose Us?
Customer Service
RPA (Robotic Process Automation) improves customer service by reducing day-to-day tasks. Robots work faster than humans in gathering information and documents from various systems, processing and updating customer records. Implementing RPA also frees the employees from manual work, puts more emphasis on customer interaction, and improves customer satisfaction. Today’s customers are accustomed to quick responses and effective solutions, therefore 70% to 80% of rules-based processes can be automated.
Finance & Accounting
Banking and financial industry has grown exponentially in recent years with the implementation of technological advances that provide faster, safer and more reliable services. RPA in the banking sector is expected to reach $ 1.12 billion by 2025. RPA has been widely adopted in this sector to better organize and automate time-consuming banking operations. Internally, the challenge of maximizing efficiency and keeping costs as low as possible while maintaining maximum security is also increasing.
Sourcing & Procurement
Enabling RPA in Sourcing & Procurement leads to better purchasing, stock availability and supplier management by improving process quality and transparency, timeliness and increased speed. RPA saves time in entering data to the CRM and ERP systems to eliminate duplication, reduce errors and affect productivity. RPA can perform sales activities end-to-end by automating tasks such as sales order entry, invoicing. It will help to concentrate on their main task- prospecting, and generating more business.
HR & Payroll
RPA (Robotic Process Automation) in the human resources department allows automating repetitive manual work, freeing time for more challenging tasks or improving employee productivity and work culture. Automating processes in payroll with high-volumes of data improves accuracy and compliance. Monthly payroll process is time consuming, RPA can perform automation for payroll related transactions from end-to-end to avoid inaccuracies and delays. RPA can support HR processes and information storing, it also helps with recruitment by selecting resumes from different platforms, access value, sort through spam or undesirable applications, and other such criteria.
Robotics Process Automation Benefits
Enhanced customer experience
Robots accelerate customer requests and manage customer feedback and satisfaction data through classifying incoming emails, automate sending SMS, emails, reminders and campaigns.
Focus on customer interaction
Eliminating repetitive day-to-day tasks from your employees, free up time interacting with your customers and serve more customers.
Increased speed and productivity
RPA speeds processes by consolidating data cycle when robots handle data in real-time and offer up-to-date information.
Improved data quality
Robots minimize the amount of human error and improve data quality and accuracy with error-free results.
Process transparency & standardization
RPA adds transparency to the process, recognizes exceptions, and harmonizes the process with the information.
Keeping up with compliance
Robots can automate legally mandatory reporting, (e.g. worktime reporting, finance reports, invoices, CRM data)
Higher cost savings​
With RPA, direct cost savings are realized immediately and the payback period for RPA investments is typically months.
Boost Scalability Opportunities
RPA offers flexibility to adapt what the moment demands in means of the type and the number of tasks needed for any given objective.
Services We Deal In
Tifan Technology is a digital marketing company that specializes in company branding, web design & development, creating digital campaigns for businesses across the UAE.
